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Cancellation

  • 12 November 2018
  • 5 replies
  • 554 views

Userlevel 1
Need to cancel an account, don't have mobile number to go with account
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Best answer by Alison 001 13 November 2018, 18:19

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5 replies

Userlevel 4
Badge +10

Hi @Alison 001

We can't directly help with any cancellations through the iD Community itself, however we can point you in the right direction for where you can get that done easily enough.

You can try to reach our Live Chat Team on the page here: https://www.idmobile.co.uk/help-and-advice/contact-us


If you're emailing, we would need you to answer some security questions to assure us that you're the account holder before we could cancel an account. So please include in the email your Community username here, your full name, your home address, email address (on the account) and your date of birth.

Thanks

Kevin

Userlevel 1
Thank you Kevin for answering, I have been in touch by emailing them direct.

I need an email from ID Mobile to cancel one of my 3 contracts.

 Cancel my contract which ends tomorrow.  Send me a PAC code 

 

Thank you 

 

Jude Ebere Eze

Userlevel 3
Badge +5

Hi @Jude Ebere Eze 

The information you need to cancel can be found here: https://community.idmobile.co.uk/cancellations-59/how-to-cancel-your-id-mobile-plan-31836

Hope this helps

Aklima

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