Solved

cancellation

  • 5 October 2020
  • 1 reply
  • 27 views

I am going around in circles and cannot contact anyone or get any answers. Please contact me reference the following:

 

The dd has been cancelled as I have not used this number for a long time. I have tried to phone the following numbers:

0901 545 5126

0800 049 0250

0333 003 7777

01274 957079 (lucas credit)

As I do not have this number anymore you cannot send me an SMS code.

As I do not have account details anymore I do not know what bank account it was paid from

I do not know my username as I have never used it

A cynic might suggest you make it this difficult so your clients are unable to leave (as repeated on your community pages)

Over to you……..but I won’t hold my breath

icon

Best answer by Kevin 7 October 2020, 14:14

View original

1 reply

Userlevel 4
Badge +10

Hi there @damian_ewer 

Our Live Chat Team are generally the go-to for most people to get help these days.  I’m not sure what most of those numbers you’ve listed are personally?

Nevertheless.  If you’re unable to log in to your old account and you’re struggling to find those details then providing you’re the account holder then we should be able to help you from our side.

Please go to your profile here and click on your inbox to locate the message we’ve just sent you.

Thanks.

Reply


Why iD Mobile?