Solved

cancellation

  • 9 February 2021
  • 1 reply
  • 57 views

I am trying to end my plan without moving to other network.  I have followed the website instructions but when I get to ‘End contract’ it just tells me to contact Customer Services.

I go to live chat which just tells me to follow the instructions which again brings me back to ‘contact customer services’.  Please help

icon

Best answer by Michelle 12 February 2021, 13:02

View original

This topic has been closed for comments

1 reply

Userlevel 5
Badge +8

Hi @fredyiu 

 

We’ll send you a private message on here so that we can verify your details. 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

iD Mobile 

Why iD Mobile?