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Cancellation help

  • 18 November 2020
  • 5 replies
  • 71 views

Still really need help im trying to cancel / pay contract but no longer use the number or know it 

 

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Best answer by Ryan 20 November 2020, 16:58

Hi @Callum1257,

We are sorry to hear about this. We will send you a PM now to offer further support here.

Ryan

[Edit: I can see that we have messaged you yesterday, please check your PMs. Thanks]

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5 replies

Userlevel 7
Badge +9

Hi @Callum1257,

We are sorry to hear about this. We will send you a PM now to offer further support here.

Ryan

[Edit: I can see that we have messaged you yesterday, please check your PMs. Thanks]

Can I have some help please? I want to cancel too

Please help me = I have the same problem - no one to talk to -very poor service!!!

Please help me = I have the same problem - no one to talk to -very poor service!!!

Anne I ended up going via the live chat on their website and when they asked what I was getting in touch about I chose 'complaint' as it was after having no response anywhere else on here and no phone number to call! A phone provider with no phone number themselves?!! 

Userlevel 3
Badge +6

Hi @G3mr05 

 

I can see we have messaged you 3 days ago, however, we have not received a reply back.

 

If you do require further help, please let us know.

 

Michelle 

 

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