Question

Cancelled contract problems

  • 18 April 2019
  • 1 reply
  • 186 views
Tubb93
Rank
Hi all, hopefully someone can help! So in February I cancelled my contract with ID due to the fact i have moved to NZ. However I am still being charged for my contract 3 months later... Unfortunately I am unable to access the web chat and it will cost me a fortune to call the contact number.
How do I resolve this?!

1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @Tubb93,

If you have access to emails, you can contact our team as we'll need some of your details in order to look into this further. Please include your iD Community username, full name, full address, mobile number and date of birth and we'll be back in touch as soon as we can!

Ryan

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