Question

cancelled direct debit

  • 10 April 2020
  • 1 reply
  • 17 views

30 day disconnection applied at beginning of March, told that dd could be cancelled 8/4/20 on phone, so cancelled it. Now had email saying shouldn't be cancelled. Is this correct?

(New sim already purchased from ID at car phone warehouse and dd up and running)


1 reply

Userlevel 3
Badge +5

Hi @Kps 

Your direct debit should be cancelled after the final bill has been generated and taken. 

Has this been done? 

 

Aklima 

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