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Cancelling a disconnection

  • 18 October 2020
  • 3 replies
  • 80 views
A
Rank

Hi, I have requested to cancel my contract however i have change my mind and want to stay.

How can i cancel the disconnection?

Thanks

Alex

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Best answer by Kevin 20 October 2020, 19:19

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3 replies

Raffi 25
Rank

HI I can’t get through on either the phone or live chat to cancel the disconnection we requested…please help

 

 

Mohsin
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Userlevel 6
Badge +4

Hi @Raffi 25 

We will send you a Private Message to help with this.To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Kevin
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Userlevel 4
Badge +10

Hi there @alpardd 

Generally speaking the Live Chat Team are the quickest way you can get help with queries like this, though we’re always happy to help here too.

So that we can take some further details and get this sorted, we’ve sent you a private message here now.

Simply click on your profile icon in the top right, then go to your private messages.

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