I am now out of my minimum contract period but cannot cancel my account as I have never used the sim or set up an account. I cant get hold of anyone as the call centre is closed. Can I just cancel my direct debit?
Hi
Sorry to hear you are leaving is.Â
Please do not cancel your direct debit until your final bill has been produced.
I have sent you a private message with more information.Â
Regards
Aklima
Hello I'm finish my contract on May but ID still charge me...how can I cancel my contract?
Hi
When you reach your minimum term the contract would continue until you decide to upgrade or cancel it.
Please take a look at the link below for further information on leaving iD Mobile. If you require any assistance with leaving please let us know and we can advise you further.
Â
Regards,
Kash
Â
I am giving 30 days notice from today as I am cancelling my contract but I still want to keep my number can you send me a pact code Mrs Julie Luckman
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