further to my previous emails you have referred me to a debt company. This event is bloody absurd I refer to my previous emails. Attached below
I received your email. I am in the middle of a complaint to id. I have tried for two months to get through to them as I paced the number out in September. They are an impossible company to deal with as they require a phone number to do anything. I have tried emails, phone calls etc etc to no avail. Recently I sent them an email explaining that they are in a loop with this which seems to be absurd. They responded by saying they had sent me a message guess what when i clicked on the message it said I was unauthorised to view. I have said to them that I might owe them £9.00 and am willing to pay. As this amount when they allow me to access their website etc
I understand that I have to cancel my plan with them giving 30 days notice, as I cannot get anywhere with the ability to do this . I am an old age pensioner and will not be treated as they have done
I am getting close to taking this conundrum to the relevant Government complaints body. From looking at their website I am not the only person who has this difficulty.
I would like some one to explain how I can cancel and give 30 days notice when I am unable to get anywhere with this organisation, or at least give whatever number has been assigned to me after I transferred my number away