Hi
Back in March my log in details for my account stopped working, we thought we had forgotten them but it seems more like they have been hacked. With no support from ID available at all I cancelled my direct debit to be safe in case we were hacked.
I have since had two threatening letters but the number on the letters to talk to you about it is out of action . I then noticed my credit score was decreased. I tried to get in touch with ID via Facebook but they just said try here (again).
Eventually I paid the ten pounds thinking that would be the end of it but I have since received a new invoice. This is going to go full circle again. How do I get this account cancelled when Myaccount wont work as I’m hacked there isn’t anyone I can talk to??
Best answer by Rory
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