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death of account holder

  • 26 October 2020
  • 9 replies
  • 93 views

My Father recently passed away and i need to cancel his phone plan. please can someone make contact asap to assist?

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Best answer by Mohammed 28 October 2020, 13:06

Hello @lloydygeek,

I’m sorry for your loss.

I’ll get a PM sent over to you so we can sort this for you now.

 

Mohammed

 

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9 replies

Userlevel 7
Badge +9

Hello @lloydygeek,

I’m sorry for your loss.

I’ll get a PM sent over to you so we can sort this for you now.

 

Mohammed

 

Can you help me this has happened to me too. I need to pay the final bill as you keep sending demanding texts to my fathers number which are distressing my mother!!

Userlevel 5
Badge +7

Hi @Mgale,

 

We’ll drop you a Private Message now to get this resolved for you.

 

Will

It has also happened to me, how do you cancel the plan after my partner has passed away?

If you comment on here and create a profile they will contact you. They have been brilliant to help …. so sorry for your loss 

Thank you ♥️

Can anyone assist me please?

Still no answer, anyone at ID?

Userlevel 7
Badge +9

Hi @Woodman1964,

I am sorry to hear about your loss, we will issue you with a PM now if our Live Chat Team found here have not been able to help in the meantime.

Ryan

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