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Death of acct holder

  • 15 December 2020
  • 3 replies
  • 26 views

Please contact me on how to close my father's acct, He has passed away. I have written in with death certif and also emailed you. But no response. Please advice...

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Best answer by Ryan 22 December 2020, 13:55

Hi @Sue W,

We are very sorry to hear about this news; please accept our condolences. 

I will send you a PM now so that we can have this sorted immediately.

Ryan

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Userlevel 7
Badge +9

Hi @Sue W,

We are very sorry to hear about this news; please accept our condolences. 

I will send you a PM now so that we can have this sorted immediately.

Ryan

There is no text message received. How are you communicating ? 

Userlevel 7
Badge +9

Hi @Sue W,

Just for clarification purposes for anyone else reading, we can see that you have found the Private Message and the case has been resolved.

Ryan

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