Solved

Disconnect account and get my PAC number emailed to me

  • 19 November 2020
  • 1 reply
  • 25 views
L
Rank

I have moved to another network and need my PAC number emailed to me because my phone is broken.  Live Chat does not have any solution to my request and the PAC number provided on my account isn’t valid according to my new network. 

icon

Best answer by Ryan 24 November 2020, 17:36

View original
This topic has been closed for comments

1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @Lizblack,

We are sorry to hear that. Our Live Chat Team should have been able to supply you with a new PAC code there and then. Please check your PMs as we will get you the PAC code.

Using this PAC code will then disconnect your account.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
Terms & Conditions
Why iD Mobile?