Want my phone back reactu
Best answer by Kevin
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HiÂ
Welcome to the iD Community.
Please contact our Live Chat team who are able to assist with account related support.
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
We are running a limited service via webchat so you may experience extended waiting times. We apologise for the inconvenience this may cause.
Unfortunately, we’re currently working on reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.
Let us know how you get on.
Thanks,
Pearl
Dear sr
I have an account with you. Ready to upgrade but don't have my number.Â
I hope that you can help me with thisÂ
Thanks a lot
Hi
Welcome to the iD Community.
I’ve sent you a direct message with further information.
Pearl
Live chat not available for 3 days. I cannot pay my bill without my phone number which I do not know or use.Â
Userlevel 4
+10
Hello there
We’ve sent you a private message here so that we can help you further from our side.
Simply click on your profile icon in the top right, then go to your private messages.
Reply
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