Hi,
I ordered a new phone 2 days ago. It arrived this morning but it appears that there's been a duplication of my order and an email is stating that I have 2 direct debits set up.
Obviously an error but how to sort when there's no call centre or live chat?
Many thanks!
+10
Hi there
Did you receive a second handset after your last message? Do you need us to contact you privately here in order to setup a return on that?
Ha, yes it is from the game!
I've been emailed some labels to print off to return the second handset. Just need to sort my printer first.
Thank you for replying!
+6
That’s today’s listening sorted! Let us know if you need anything else at all :)
Thank you,
Rory
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