do i have to inform idmobile that i don’t want to renew my contract or does it end automatically ?
Hi
If you are at the end of your contracted period and want to leave iD there are a few ways in which to do so
If you want to take your number to another network you can do this by getting your PAC, if you want to leave and not take your number with you, you can get a STAC. Both of these methods will terminate your iD mobile plan once you move to a new provider.
- PAC
If you want to keep your mobile number and move to another provider simply text
PAC and send it to 65075
Its totally free and will also include important information about any early termination charges or pay-as-you-go credit balances
Reminder: you will have 30 days in which to provide your PAC to your new provider
- STAC
If you don’t need to keep your number and want move to another provider simple text
STAC and send it to 75075
Again, its totally free and will also include important information about any early termination charges or pay-as-you-go credit balances
Reminder: you will have 30 days in which to provide your STAC to you new provider
Hope this helps
Rich C
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Has my post answered your query? Then please mark it as answered so others can benefit.
No you need to give them a 30 day notice of cancellation like other networks.
Cancellation isn't automatically activated at the end of a contract unless you active that process with your intent to cancel via a form of contact with ID
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