end of contract

  • 3 June 2020
  • 1 reply
  • 18 views
Sarah0603198436
Rank

Hi : I ended my contact in car phone warehouse in 2019 : the contract ended nov 2019 and apparently it’s not been closed ! Today I received a debt letter ! 
this account should be closed and hasn’t been used in over a year as you will see from your records , please close it , I’m not giving you notice because I closed it back in 2019 : nore am I paying the debt you sent me from your debt company (cars ) the phone number is 07482558384

this is completely unacceptable! Please phone me about this 

regard 

sarah Nixon 

1 reply

A
Rank
Userlevel 3
Badge +5

Hi @Sarah0603198436 

Sorry to hear this.

Please contact Live Chat team are available for account related support.

They’re available between 9am – 8pm Monday to Friday and 9am- 6pm Saturday and Sunday.

Unfortunately, were working on a reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as `available`. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available. No need to refresh the page, this will happen automatically.

Aklima

Please do not message me directly, as this is currently not being monitored.

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