Solved

Error when requesting pac code

  • 25 January 2021
  • 1 reply
  • 63 views
C
Rank

cancelled my contract within the 14 day cooling off period, sadly used my pac code from my old provider now wish to take my number BACK but there is an error message when I look for my PAC code.

icon

Best answer by Ryan 27 January 2021, 12:57

View original
This topic has been closed for comments

1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @Cam87,

We’re sorry to hear about that. Usually, when a 14-day return is done, the plan converts to a Pay As You Go one which enables you to then request a PAC code. We will send you a PM now to get this code for you given the issue.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
Terms & Conditions
Why iD Mobile?