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Get me outa here

  • 30 March 2020
  • 2 replies
  • 112 views

Userlevel 1

As I have been unable to access my account for almost my entire contract, and all my local carphone warehouse shops have closed down, can anyone tell me how to cancel my account please?

Cheers.

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Best answer by Gregor 30 March 2020, 23:23

Hey @debege 

 

There is an option to use a PAC or STAC code if you are planning to move to another network. It is as simple as sending a text and then providing the Code that you will receive to your new provide, usually there will be a field dedicated to that on the order form when you order your new sim from another provider. 

 

Here you can find all information about these codes. 

 

Let me know if these getting these codes will be helpful for you or if you would prefer to speak to someone.

 

Kind Regards 

Gregor

 

 

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2 replies

Userlevel 8
Badge +9

Hey @debege 

 

There is an option to use a PAC or STAC code if you are planning to move to another network. It is as simple as sending a text and then providing the Code that you will receive to your new provide, usually there will be a field dedicated to that on the order form when you order your new sim from another provider. 

 

Here you can find all information about these codes. 

 

Let me know if these getting these codes will be helpful for you or if you would prefer to speak to someone.

 

Kind Regards 

Gregor

 

 

Userlevel 1

A simple way if the damn thing would actually send the message!

This company’s apps are half baked and things just do not work.

Ring contact centre to get a PAC code if you are leaving ID.

How the F do I do that when all the call centres are closed down?

 

Utter rubbish!

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