I cancelled my contract with in 14 days of taking it out, spoke to someone , they said all done, and I could cancel direct debit. Month later I'm billed, so I cancel direct debit and you send me an email saying you've cancelled your direct debit 
and you want to Bill me again, what's going on ???
I CANCELLED my contract with you.
No one answering phone no one replying to emails can't contact any one. Help
Hi
Welcome to the iD Community.
Please contact our Live Chat team will be able to look into your account.
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Once you land on this page, scroll down to see the Live Chat section.Â
The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.
Once the agent is available the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.
Let us know how you get on.
Thanks,
Pearl
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
