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Help I can't cancel contract

  • 9 February 2021
  • 1 reply
  • 58 views

Would like to cancel but can’t within cooling off period. Please help

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Best answer by Michelle 12 February 2021, 13:11

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Hi @Granny2021 

 

Please contact our Live Chat team?  

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday. 

Once you land on the page above, scroll down to see the Live Chat section.  

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient. 

Once the agent is available the button appears blue, indicating that an agent is available. 

No need to refresh the page, this will happen automatically. 

 

Thanks

 

Michelle 

iD Mobile 

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