I've been trying for days to cancel my contract with iD as my signal has been appauling recently (1bar). Everytime I've tried to use the app it wouldnt let me, until today... the same day the contract renewed. As all the staff are at home, how would you recieve a refund for the service that you haven't used?
The app doesnt seem to work properly as noted by quite a few threads.
I realise this may not be the best time to chase these issues but as I'm working from home I need to be able to use my phone.
Best answer by PavD
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