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How do I cancel my disconnection?


  • New
 Contributor
  • 2 replies

I've put in to cancle my contract but I need to cancle this. 

There's no way of getting in touch?! 

Best answer by Kevin M

Hi there @Amy52 

We’ve reached out to you here via private message in order to get some further details.

We’ll then be able to stop any pending disconnection if that’s what you’re looking for from us here.

Please respond there, thanks.

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9 replies

Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • Answer
  • July 20, 2020

Hi there @Amy52 

We’ve reached out to you here via private message in order to get some further details.

We’ll then be able to stop any pending disconnection if that’s what you’re looking for from us here.

Please respond there, thanks.


  • Author
  • New
 Contributor
  • 2 replies
  • July 20, 2020
Kevin wrote:

Hi there @Amy52 

We’ve reached out to you here via private message in order to get some further details.

We’ll then be able to stop any pending disconnection if that’s what you’re looking for from us here.

Please respond there, thanks.

 

 

Hi yes please cancel my disconnection 

Many thanks 


Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • July 21, 2020

All done @Amy52 

If you need anything else, just feel free to reply further to the private message conversation.

Have a great rest of your day.


jim1405
Community Member
  • Community Member
  • 0 replies
  • July 31, 2020

Hi IDmobile, please may I have my disconnection request cancelled also. 

Thanks


  • Author
  • New
 Contributor
  • 2 replies
  • July 31, 2020

All sorted thanks 


Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • July 31, 2020

Glad to hear it @Amy52. Please get back in touch if ever you need anything else.

 

Will


Robliameden
Community Member
  • Community Member
  • 0 replies
  • August 2, 2020

Hi can I cancel my disconnection please. Tried lots of ways to contact ID but can’t get hold of anyone 


Robliameden
Community Member
  • Community Member
  • 0 replies
  • August 2, 2020

I’ve only 2 days till I’m disconnected to to cancel and I’ve tried for 2 days to get hold of someone But can’t, please help it’s so frustrating 


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • August 3, 2020

Hello @Robliameden,

 

We’ll get someone to PM you so we can get this disconnection cancelled for you.

 

Mohammed