I’m being billed twice - one for my actual plan and another for a plan I don’t use. I can’t access my account, I can’t contact iD or carphone warehouse, I don’t have the money to pay 2 phone bills. I have autism and it feels like the world is ending!!
Best answer by Kevin
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+10
Hi there
If you’re looking to disconnect an account you’re no longer using then contacting our Live Chat Team is generally the best to go about that.
However, we’ll send you a private message on here from our side so that we can help you further with that if needed.
Simply click on your profile icon in the top right, then go to your private messages.
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