I have a new phone with id but it wasn’t an upgrade as the phone I wanted wasn’t within the upgrades given. My old phones contract ends on the 14th of July and I would like to cancel so I don’t carry on paying for a phone I won’t be using. How do I do this?
Many thanks
Evie
Best answer by Pearl_c6
View originalHi
Welcome to iD Community.
Its very simple, please click on how to cancel , it has everything you need to cancel your account
Please keep your Direct Debit open, the reason you should is - After your 30 days’ notice period ends, your plan will close, and we’ll issue your final bill. This bill will need to be paid by Direct Debit within 14 days. This is for your line rental, any out-of-plan usage up to the point of cancellation, and an early cancellation fee if it applies. If your Direct Debit fails (and it’ll obviously fail if you’ve cancelled it), your future credit rating might be affected – so please keep your Direct Debit open!
Hope this helps.
Thanks,
Pearl
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