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How to cancel my contract

  • 12 November 2020
  • 1 reply
  • 37 views

I have a sim only deal that I don’t want and have never used. I cancelled the contract within the 14 day cooling off period and followed it up with a letter confirming. I’ve now received a demand for 2 months money =£14. How do I stop this contract?

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Best answer by Ryan 16 November 2020, 16:46

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Userlevel 6
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Hi @Millietempo,

I am sorry to hear that, we will send you a PM now in order to offer further support here to see what exactly has happened.

Ryan

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