Question

How to cancel my order

  • 7 October 2020
  • 1 reply
  • 29 views

Hi there I ordered a Samsung galaxy s10 last night and I have been told it's not in stock, the money is already pending in my bank account, I'd like to cancel my order, I've tried to get in touch with ID mobile all day and I just can't get through to anyone. Please help me get my money back please and to cancel my order. 


1 reply

Userlevel 4
Badge +10

Hi there @AleciaMckee 

Have you spoken to our Live Chat Team since posting this message?

On the off chance you haven’t.  We’ve sent you a message on here to help you with the cancellation if still needed.

Simply click on your profile icon in the top right, then go to your private messages.

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