How to change from ID to ID

  • 16 May 2020
  • 1 reply

Hi I have been using ID sim from last 2 years but the account was under my Husband's name so recently we cancelled the contract and bought a new one under my name, now how could I change the old number to the new contract. Many thanks

1 reply

Userlevel 7
Badge +8

Hello @MJaan,


It’s not possible to transfer the number via PAC code from the old iD plan to the new iD plan unfortunately.


You could look at transferring it out to a different network on a PAYG SIM, then transferring it from that network back into iD but it’s a rather complicated process and we don’t recommend it.