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i cant cancel my contract

  • 18 October 2020
  • 1 reply
  • 21 views

hello i just started a new phone contract but I need to cancel as I've found a better deal - I see lots of others have been asking the same question as I cannot contact support so please can you cancel my contract ASAP before I am charged once again.

my account number is : REMOVED

my id phone number : REMOVED

thank you

Harry

REMOVED

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Best answer by Kevin 19 October 2020, 14:14

Hi @harrydixon 

We’ve removed your personal details from public space.  Speaking to our Live Chat Team is generally the quickest way to get in touch for queries like this, though we’ve just now sent you a private message on here though so that we can get that new order you’ve placed cancelled for you.

To get to that message.  Simply click on your profile icon in the top right, then go to your private messages.

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Userlevel 6
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Hi @harrydixon 

We’ve removed your personal details from public space.  Speaking to our Live Chat Team is generally the quickest way to get in touch for queries like this, though we’ve just now sent you a private message on here though so that we can get that new order you’ve placed cancelled for you.

To get to that message.  Simply click on your profile icon in the top right, then go to your private messages.

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