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I want to cancel my mothers contract

  • 7 December 2020
  • 3 replies
  • 48 views

I need to cancel my mothers id telephone  I have tried on several occasions and now have cancelled the dd.  i have sent you the power of attorney and assumed you had dealt with my request and then I get a bill which I have paid I am not going to pay any more  She is 93 and can't even use th phon

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Best answer by Kevin 8 December 2020, 17:36

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Userlevel 4
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Hi there @Sylvia Dodridge 

We’ll send you a private message so that we can take a look at this ourselves.

If you have Power of Attorney documentation then we’ll be able to assist you with anything relating to your mother’s account upon seeing that.

Simply click on your profile icon in the top right, then go to your private messages.

I need to cancel my order…… no way of cancelling and no live agents availble

 

Userlevel 7
Badge +10

Hello @dokeeffe 

I’l send you a PM so we can help get this cancelled.

 

Mohammed

 

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