Solved

I want to Cancel my Sim ONLY plan

  • 23 September 2020
  • 5 replies
  • 41 views
J
Rank
Userlevel 1

I want to cancel my Sim only plan ….

 

Please do not send me the link to “live chat” … it does not work… i have gone round circles.

 

how best to make this happen… i have gone online and on the app.

 

ANNOYED

icon

Best answer by Mohammed 28 September 2020, 16:15

View original

5 replies

J
Rank
Userlevel 1

I’m struggling to get an effective answer to cancel my monthly sim only contract. 
 

I have gone online and app and nothing seems to work, including the the “live chat”

 

I only received the card to today and activated it today and want to cancel… I don’t want to be forced to pay for an additional month!

 

please help 

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Juan-Marc,

I’m sorry to hear that.

I’ll send you a PM so we can process a cancellation for you.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Mohammed
Rank
Userlevel 7
Badge +10

I’ve merged both your posts into one topic.

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Florentina
Rank

Hi please can u cancel my delivery order please SIM thanks

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Florentina,

I’ve sent you a PM already regarding this, please check this.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?