I have had a sim with yous for approx 2 years, I have never used it but I need to cancel the contract.
I haven't got access to the account and I no longer have the sim card
I have tried live chat, Facebook messenger and various numbers and I am not getting anywhere I am at the point where I am going to log a complaint and go to the ombudsman if I don't get this sorted - oh but even logging a complaint you have to jump through hoops to do too I would email the ceo of the company but if this is anything to go by he won't respond either.
Extremely frustrated by this and the lack of customer service
Best answer by Will
We’ll drop you a Private Message now to assist with your cancellation.