I want to end my contract

  • 27 October 2020
  • 3 replies

I need to cancel my contract. I can’t get through on live chat. Can someone please contact me to discuss. 

3 replies

Userlevel 7
Badge +9

Hi @Lou68,

I am sorry to hear that! Have you tried to use the methods found on our cancellation post here? Let me know what else from there you have tried and we’ll assist further if required.


Thank u for this. I went into a Carphone Warehouse store and they helped me cancel the contract. Unfortunately your online facilities are pretty hopeless but thanks for getting in touch. 

Userlevel 4
Badge +6

Hi @Lou68, I’m glad to hear this was resolved, and we’re sorry to see you go. All the best!


Thank you,