Solved

Invalid PAC code

  • 2 January 2021
  • 3 replies
  • 53 views
A
Rank
Userlevel 1

Hello, I have been requesting a PAC code from ID since December 25th by texting 65075 as described in online help. The PAC code provided was rejected by the new provider. I have re-requested it several times and received the same code repeatedly with what has now become an invalid expiry date. 

Live chat services appear unavailable.

How do I resolve this?

icon

Best answer by Mohammed 4 January 2021, 18:19

View original
This topic has been closed for comments

3 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hello @ajh_commmember,

Sorry to hear you’re getting an expired PAC code.

I’ll send you a PM so we can get this sorted.

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
A
Rank
Userlevel 1

Hello , thank you, I succeeded in speaking to someone on a chat to resolced this.

Mohammed
Rank
Userlevel 7
Badge +10

Hello @ajh_commmember,

Glad to hear you were able to get this sorted :)

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?