Question

Issue with ending my contract online

  • 30 April 2019
  • 1 reply
  • 193 views

Userlevel 1
Once I get to the reasons for wanting to leave I can tick the appropriate circle but the continue message is below the screen and if I drag it up to try and click it and let go it disappears again without continuing!

1 reply

Userlevel 6
Badge +10
Hi Kenneth,

This does sound strange. Have you tried to zoom the screen out a little to see if this helps?

Also, trying from a different device and/or browser might be beneficial too. Let me know how it goes.

Ryan

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Why iD Mobile?