I want to keep my UK number but want to cancel or freeze my account. I have a “Pay monthly 1 Month”, I believe its Pay as You go account (Sim Only). However, when I try to use my PAC code online it says
“You can’t put in an ID PAC code. You need to get one from your old network, and use that instead.”
I want to cancel it as I went back home (Canada) due to the virus. I am an international student so I willing coming back in September and plan to use this same contract and the same number.