Leaving iD

  • 2 February 2021
  • 1 reply

Userlevel 1

I want to leave Id and pay my fee but it says contact customer service which I can’t do because chat don’t work and no one in call centres help please !!!

1 reply

Userlevel 7
Badge +9

Hi @Steviehelena,

We’re sorry to hear about that. We would recommend trying the Live Chat Team a little while after as they should be available again soon. 

Cancellations can be made using any of the methods found on our cancellations page here.

In regards to making a payment, this can be done via our automated services number. You can dial 7777 from your iD Mobile phone or on 0333 003 7777.