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Leaving iD Mobile

  • 24 July 2020
  • 5 replies
  • 115 views

Can you tell me how to unblock my phone this has been going on for far to long now on how to leave you

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Best answer by Rory 31 October 2020, 11:27

Hi @nickyb, give this thread a read - https://community.idmobile.co.uk/cancellations-59/how-do-i-cancel-my-id-mobile-plan-31836

If you’re still having trouble, let us know and we’ll send you a private message.

 

Thank you,

Rory

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5 replies

Userlevel 3
Badge +7

Hi @Tee2730 ,

We can certainly assist you further with your query. Would you like to unlock your handset so that you can use other SIM cards? If so could you confirm the make and model of your handset?

In regards to leaving you can check the relevant article at the link below:

https://community.idmobile.co.uk/cancellations-51/how-to-cancel-your-sim-only-contract-30154#:~:text=The%20easiest%20way%20to%20do,like%20to%20keep%20your%20number.

 

Kash

I have done this so many times the phone will not except a new sim from a different network 

Userlevel 3
Badge +7

Hi @Tee2730,

 

Not to worry we will help you as much as we can.

Could you please confirm the make and model of the handset that you have?

 

Kash

I need to cancel this iD mobile now, I cannot find out how to do this, the ‘my account’ sends me up the wall go to website, then back to my account, no answers at all.  We do not need this mobile any longer, how do we LEAVE.

Userlevel 4
Badge +6

Hi @nickyb, give this thread a read - https://community.idmobile.co.uk/cancellations-59/how-do-i-cancel-my-id-mobile-plan-31836

If you’re still having trouble, let us know and we’ll send you a private message.

 

Thank you,

Rory

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