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leaving id mobile

  • 25 January 2021
  • 9 replies
  • 148 views
V
Rank

I have tried to cancel my account but it then says to contact you. No one is ever available on chat and I am annoyed I can’t ring and speak to anyone. Cancel my contract now.

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Best answer by Michelle 2 February 2021, 13:35

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9 replies

Ryan
Rank
Userlevel 6
Badge +10

Hi @V.dillingham,

We’re sorry to hear that you did not manage to get through to our Live Chat Team. We will send you a PM to help further.

Ryan

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Claire law
Rank

I need to cancel my id but can’t speak to anyone I sent phone back 

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Claire law,

I’ll send you a PM so we can speak to you regarding this.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
user2021
Rank
Userlevel 4
Badge

This is the first AI only driven mobile network in the world. There are no humans present. You can try and spend hours but you won't succeed. 

ID Mobile doesn't work very well.
Michelle
Rank
Userlevel 5
Badge +8

Hi @This_network_is_C.R.A.P 

 

I see I have replied elsewhere now, so we'll keep communications to that post to prevent any confusion.

 

Michelle 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Bobev21
Rank
Userlevel 1

please cancel my contracts for XXXXXX & XXXXXXX. from 09/02/2021. thank you.

Will
Rank
Userlevel 6
Badge +8

Hi @Bobev21,

 

I’ve deleted that person info as we wouldn’t want it falling into the wrong hands.

 

We’ve now sent you a private message so that we can help with your disconnections.

 

Will

 

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Amywith777
Rank

I need help with my mobile number 07413954646. I have disabilities and can't do stuff on the app or online

 

Mohsin
Rank
Userlevel 6
Badge +4

Hi @Amywith777 

We are sorry to hear that. What is it you are unable to do on your phone?

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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