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Locked ID account

  • 4 November 2018
  • 1 reply
  • 1262 views

I want to cancel my monthly contract but cant access my account. There's never anyone on the Chat line. My phone is broken so cant phone customer service. How am I suppose to give 4 weeks?
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Best answer by Ryan 5 November 2018, 17:18

Hi @ollygilly,

I am sorry to hear that you can't get through to anyone on our Live Chat team. We'll need your personal information in order to look into this further so please can you send us an email 

In this email, please give us your situation along with your Username, Full Name, Full Address & Mobile Number and we'll have this sorted.

Ryan

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Userlevel 7
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Hi @ollygilly,

I am sorry to hear that you can't get through to anyone on our Live Chat team. We'll need your personal information in order to look into this further so please can you send us an email 

In this email, please give us your situation along with your Username, Full Name, Full Address & Mobile Number and we'll have this sorted.

Ryan

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