HiÂ
I'm sorry to hear that this has happened! What we need to do is have the phone blocked and the SIM card deactivated in order to stop any unauthorised use. We'll also send you a replacement SIM so you have access to your allowances.
We'll need to take some details from you in order to get this done. You can contact our Live Chat team here or you can email us . If choosing to email us, please include your Full Name, Full Address, Email Address on your account and also your Date of Birth.
Thank you,
Ryan
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more