I need to stop my daughter's ID SIM because she has dropped her phone irretrievably in a river! However, I can’t access her account because she is under 18, and when we took out the SIM only contract for it, my email address was used. However I already had an account attached to that email address and ID mobile can only register one account per email, which I did not realise when I set up the second SIM. Her account is basically lost in the ether. We have bought a SIM from a different company for her new phone and I would now like to cancel the contract and get a PAC code to use with the new SIM. Please advise how we can sort this out. Thanks
Hi
I have sent you a private message with some more information.
Aklima
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more