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Lost SIM card and mobile number unknown

  • 4 December 2020
  • 1 reply
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Hi,  My daughter has lost her SIM card and we do not know the mobile phone number.  I need to cancel the contract as we are continuing to pay monthly but am unable to do so.  Its impossible to speak to anyone at ID.  Can anyone help with this issue?  Thanks

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Best answer by Mohammed 12 December 2020, 13:52

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Mohammed
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Hello @Hillbilly06,

Sorry to hear that.

We’ll send you a PM now so we can pick this up for you.

 

Mohammed

 

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