Question

Minimum contract ending - can I cancel my direct debit?

  • 18 April 2020
  • 3 replies
  • 28 views

I want to leave ID mobile and my minimum term is coming to an end on 30/04- can I cancel my direct debit?


3 replies

Userlevel 8
Badge +9

Hey @hinnahasif 

 

Keep your direct debit opened. This is the biggest mistake many users is making. Cancelling the direct debit does not cancel your contract. You can read more about it here. It explains what could happened if you cancel direct debit without cancelling your contract first. 

 

Kind Regards 

Gregor

So how do i cancel my contract please? It ends on 30/04 and i dont want to continue with it. I cant talk to anyone apart from on here. 

Userlevel 3
Badge +5

Hi @hinnahasif 

Sorry to hear you are leaving us. 

I have sent you a private message with more information. 

Regards 

Aklima

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