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need to cancel contract - but phone is dead

  • November 23, 2020
  • 1 reply
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A
Community Member

My phone is dead and need to cancel the contract. I tried with the PAC code but it didn’t swap over and I’m still paying the bill. Pls message me and I’ll give you my number so we can sort. This is sooo frustrating! Thanks 

Best answer by Mohammed H

AliceB wrote:

My phone is dead and need to cancel the contract. I tried with the PAC code but it didn’t swap over and I’m still paying the bill. Pls message me and I’ll give you my number so we can sort. This is sooo frustrating! Thanks 

 

Hello @AliceB,

I’ll send you a PM now so we can cancel the contract for you.

 

Mohammed

 

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Mohammed H
iD Mobile Employee
  • Mohammed H
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • November 27, 2020
AliceB wrote:

My phone is dead and need to cancel the contract. I tried with the PAC code but it didn’t swap over and I’m still paying the bill. Pls message me and I’ll give you my number so we can sort. This is sooo frustrating! Thanks 

 

Hello @AliceB,

I’ll send you a PM now so we can cancel the contract for you.

 

Mohammed

 

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