I understand your staff are safely not in the office at this time, but it seems the only way to speak to someone to report the death of one of your customers is to add a question to the community board. Please contact me regarding the above.
Hi
Welcome to iD Community.
We are so sorry to hear about your loss.
We just need to obtain a few details in order to close the account.
Please email a copy of the death certificate along with the mobile number to documents@idmobile.co.uk.
Thanks,
Pearl
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more