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Order out of stock for S20 Cosmic Grey

  • 14 October 2020
  • 2 replies
  • 57 views
N
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Hi

I received an email to contact ID mobile to contact them if unable to wait or see if another option.

There is another colour that would be fine. Can I change the order to the other colour?

My contract with another supplier runs out this week and I need to get this sorted, so I’ll have to cancel the order if it can’t be changed.

Thanks for your help

Nick

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Best answer by Mohammed 16 October 2020, 14:13

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2 replies

W
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Try Watch Dog and review on trust pilot

I was so disappointed with ID when I tried every way to contact them after I got out of stock message and tried to cancel. I gave them a minus if possible rating on Trust Pilot. I then got a message From Ryan I replied informing him of the bad customer service. I have had no reply and not received my £19.99 up front payment .Managed to get a phone no problem next day from   3  after speaking to a human and not a machine.

Mohammed
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Userlevel 7
Badge +10

Hi

I received an email to contact ID mobile to contact them if unable to wait or see if another option.

There is another colour that would be fine. Can I change the order to the other colour?

My contract with another supplier runs out this week and I need to get this sorted, so I’ll have to cancel the order if it can’t be changed.

Thanks for your help

Nick

 

Hello @nick.j.armstrong,

I’ll send you a PM now so we can look into this further for you as the S20 in Grey is now end of line for the 4G variant.

 

Mohammed

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