Just received my pac code as trying to transfer my number from ID to Three but it starts with HTG and Three are saying this is their pac code so I cannot transfer my number?
HiÂ
So sorry to hear that you’re leaving us.
Please contact our Live Chat team who are able to provide you with the correct PAC.
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Once you land on this page, scroll down to see the Live Chat section.Â
The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.
Once the agent is available the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.
Let us know how you get on.
Thanks,
Pearl
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