Question

PAC Code error

  • 7 April 2020
  • 2 replies
  • 818 views

Hi,

 

I am trying to get a PAC code from my ID PAYG sim to transfer to EE.

 

I have tried this several times but I only get “Hi, something went wrong with your request” texts from ID.

How do I solve this so I can actually get my PAC code.

 

Thanks


2 replies

I am exactly the same, I think I am going to return my phone and switch back to EE there is no customer service at all

Think I found the problem. I had to update my date of birth and other details in my account/personal details first, then I text PAC and then my DOB in the form DD/MM/YY to 65075 and got sorted !

Turns out I can’t transfer a PAC code from iD mobile to EE though, as they are under the same umbrella!

Hope that helps.

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Why iD Mobile?