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PAC code expiry date shows date in past

  • 17 November 2020
  • 7 replies
  • 81 views

Hi I requested a pac code yesterday which i received. The expiry date says 29/10/2020 so my I think that is why my new provider can't port my number. Caan you assist please.

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Best answer by Ryan 23 November 2020, 15:05

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7 replies

Userlevel 5
Badge +8

Hi @sanchillida 

 

I’m sorry to hear about the issues you are facing with your PAC code. 

 

We’ll send you a private message on here so that we can verify your details. 

 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

Userlevel 1

I have been sent a PAC Code, but it is an expired one.

Userlevel 6
Badge +10

Hi @paalpagr & @Faz5005,

I am sorry to hear about this issue. I have sent you both a PM now to help further.

Ryan

Same issue. Being sent PAC code which is 2 weeks old. Need right code sent urgently. 

I have been sent a PAC code that is out of date 

Hi thanks for your response. It is all sorted now

Regards

Pam

Userlevel 6
Badge +10

Hi @Binji22,

We are sorry to hear that! We will PM you now to issue you with a new PAC code.

Ryan

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